Return Policy for RehabCushions

Last updated: September. 2024

Eligibility

This warranty is extended only to the original purchaser/user of our products.

Cushions

90 days against defects in materials and workmanship.

Covers

30 days against defects under normal usage.

• If a product is proven defective within the warranty period, it will be repaired or replaced at Rehab Cushions discretion.
• The sole obligation of Rehab Cushions is limited to repair and/or replacement of the product or its parts.
• Warranty does not cover labor or shipping charges for installation or repair.
• For the safety of our clients and nature of our products, we cannot accept returns on used items.

Returns

• DO NOT return products to Rehab Cushions without prior consent.
• Defective units or parts must be returned for warranty inspection within 10 days of receiving return authorization (a return authorization number will be issued).
• Prepay all shipping charges; C.O.D. shipments will be refused.

Exclusions

Warranty does not apply to problems arising from:

• Normal wear and tear.
• Failure to adhere to enclosed instructions.
• Negligence, accidents, improper usage, maintenance, or storage.
• Unauthorized modifications or repairs made without Rehab Cushions consent.

Limitation of Liability:

• This warranty is exclusive and replaces all other expressed warranties.
• It does not extend beyond the duration of the stated warranty.
• Remedies for any implied warranty violations are limited to repair or replacement of the defective product.
• Rehab Cushions is not liable for any consequential or incidental damages.